Privacy Policy

What Does This Privacy Policy Cover

Studycafe operates shop.studycafe.in (“the Website”), a subdomain of studycafe.in, through which we offer, courses, publications, and other services to Chartered Accountants, Company Secretaries, Tax Professionals, Cost Accountants, and other users interested in Income Tax, Goods and Service Tax, Company Law, Service Tax, ICAI Regulation, FEMA, RBI, Custom Duty, Excise, DGFT, SEZ, ICSI Regulation, CMA Regulation, Labour Laws, Corporate Law, and related subjects.

shop.studycafe.in is operated under the same organisation and module as studycafe.in, and this Privacy Policy applies specifically to your use of shop.studycafe.in and any purchases, orders, or transactions made through it.

Studycafe encourages you to keep track of when, how, and why personal data is collected, used, disclosed, and safeguarded. Above all, you agree and consent to Studycafe collecting, using, and disclosing your Personal Information in line with this Policy. If you do not agree to these conditions, please do not provide us with any personal information.

This Privacy Policy (“Privacy Policy”) describes Studycafe’s policies and procedures on the collection, use, and disclosure of your information when you use shop.studycafe.in. Studycafe is committed to ensuring that any use or sharing of your information with anyone shall be only in accordance with the procedures described in this Privacy Policy. The terms “we”, “Studycafe”, “our” and “us” refer to Studycafe, and the terms “you” and “your” refer to a user of shop.studycafe.in. The term “Services” shall refer to the products and services offered by Studycafe to users through the Website. The capitalized terms used in this Privacy Policy, but not defined in this Privacy Policy, shall have the meaning given to such terms in the Terms of Service. Please read this Privacy Policy before using the Website, placing an order, or submitting any personal information to Studycafe.

Personal Data Collection Policy and Why We Collect It

When you register, sign up, or place an order on shop.studycafe.in, or otherwise use our services, we collect personal information such as your name, designation, company name, email address, mobile number, billing address, order and purchase history, and other details that you provide to us at the time of signup, checkout, or elsewhere on the Website. This information may be retained in our database and used to create and maintain your account or profile, process and deliver your orders, and provide customer support.

Disclosure and Distribution of Your Data

Except when we have specifically obtained your consent at the time of collection of the information online at shop.studycafe.in or otherwise offline, and/or to fulfil products or services you’ve requested (including processing and delivering your orders), Studycafe does not rent, sell, or share personal information (other than sensitive information) about you with any third parties.

1. We share information with trusted partners who operate on our behalf or with us under confidentiality agreements for the purpose of producing, amending, maintaining, and fulfilling orders on the site — including courier and logistics partners for delivery of physical products, where applicable — with the exception of sensitive information. These companies have no independent authority to distribute or use this information for any purpose other than what we have specifically authorised.
2. The Payment Gateway collects credit card or other financial information for payment processing and then deletes it as soon as possible, as stated above. Otherwise, no outside agency has been granted permission to utilise sensitive material until now, but if and when such permission is granted in the future, the details will be shared here.
3. We believe it is necessary to share information in order to investigate, prevent, or take action in connection with illegal activities, suspected fraud, situations involving potential threats to anyone’s physical safety, violations of the User Agreement, or as otherwise required by law.
4. We comply with court orders or legal process, or establish or exercise our legal rights, or defend against legal claims, including intellectual property claims.
5. If we acquire or merge with another company, your information will be transferred. In this case, we will tell you before any personal information about you is moved and subjected to a new privacy policy.

We never use or disclose personally identifiable information collected online in methods or for purposes other than those stated above.

By providing Personal Information to shop.studycafe.in in the course of Studycafe’s performance of the Services, the User is understood to have consented to Studycafe’s dissemination of Personal Information (other than sensitive information) to its affiliates and business partners.

Communication With You

We reserve the right to send you a newsletter if you have subscribed to our daily news and updates, or to send you other communications relating to your orders, our services, sponsored advertisements, administrative messages, and updates that are considered part of your registered account, with the option to unsubscribe. We’ll also send you emails with information about order confirmations, shipping/delivery updates, and our current and future services, products, and features.

Data Security Precaution

We have put in place suitable technical and security measures to prevent unauthorised access to or loss of acquired data. We keep all of the information you give us on our secure servers, protected by firewalls. We use the services of a PCI DSS certified payment gateway, which encrypts information acquired during electronic processing of payment transactions using Secure Socket Layer (SSL) technology. It is not recommended that you submit your complete credit/debit card information via unencrypted internet networks. You are responsible for keeping confidential any username and password that we have given you (or that you have chosen) that allows you to access certain portions of the Website, including your order history and account details. We request that you do not share your password with anyone. When you leave a password-protected portion of the Website, you must log out. Before browsing other websites on the internet, we recommend closing the browser completely and reopening it. Unfortunately, information transfer over the internet is not entirely secure. We will try our best to protect your personal data, but we cannot guarantee the security of any information you submit through the Website; any transfer is at your own risk. We shall employ rigorous physical, electronic, and administrative precautions to try to prevent unauthorised access once we have received your information.

Your Rights

You have the following options for restricting the collection or use of your personal information:

• You have the right to ask us not to process your personal data for direct marketing purposes by sending us an email at [email protected]; however, we may be unable to offer you some or all of the Services if you exercise this right.
• By logging in and visiting your profile/account page, you can modify, amend, add, or delete personal information from your Account at any time.
• You have the option to remove or delete your Account at any moment. If you opt to delete your Account information, your Account will be hidden from public view on the Website, and we may not be able to restore it; nevertheless, your order history, invoices, or Content shared for legal, tax, or accounting purposes may need to be retained as required by applicable law.

Privacy Contact Information

You may contact us by sending an email to [email protected] if you have any questions, concerns, or comments about anything in our Privacy Policy, or about an order placed on shop.studycafe.in.

You can also reach out to us at this address:

Studycafe Pvt Limited 1003, Modi Tower 98 Nehru Place Delhi 110019